To help on Jenkins or Hudson issues there are log and result files which contain vital information required to get an overview about the Jenkins and job configuration.
Jenkins / Hudson stores its configuration and log files inside the Jenkins / Hudson home directory which is located at %USERPROFILE%\.jenkins or %USERPROFILE%\.hudson on Windows and at $HOME/.jenkins or $HOME/.hudson on Unix systems by default.
If these directories don't exist please check if the JENKINS_HOME / HUDSON_HOME environment variable has been set.
To help investigating Jenkins / Hudson issues please provide the following files and directories of the Jenkins / Hudson home directory:
| File / directory | Info |
|---|---|
| jobs/<your_job>/config.xml | Squish build step job configuration. |
| jobs/<your_job>/builds/<your_latest_build>/log | Console log of the build. |
| jobs/<your_job>/builds/<your_latest_build>/squishResults | Logs of squishrunner, squishserver and result XML file. And latest web report. It is best to send the contents of this directory to us as a zipped file. |